125 3rd Avenue
Ouray, Colorado 81427
We DO NOT accept emails with a request to cancel your reservation.
You must CALL when the hotel is OPEN and speak to someone. Your reservation is NOT cancelled until you receive a cancellation number. That is your proof that we have done our job correctly.
*If we are closed, you can call our voicemail (970-239-4715) and someone will receive your message. We will try our best to get back to you in a timely manner. Thank you for understanding.